Who we are

We are a modern, private industrial park that operates as a Duty Free Zone, located in the Department of Valle del Cauca in Southwestern Colombia.

The Zona Franca del Pacifico S.A. User & Operator offers free regime benefits and seeks to promote and develop the process of industrialization of goods, productive linking and services, as well as strengthening the competitiveness of its users and clients, taking advantage of the opportunities for international trade and bilateral agreements signed by Colombia.


We are a private company that promotes the Franco-Colombian system, which offers the following services: operations of free zones and real estate solutions to the development of industrial and logistics projects for the national and international market, through reliable and timely processes, using modern technology and an effective system of integral management, that generates satisfaction in our customers, shareholders and employees and sustains the development of the community.

Comprehensive Policy

The Free Trade Zone of the Pacific S.A. provides its services of foreign trade operation and business logistics platform seeking the satisfaction of its customers and investors, providing, in association with suppliers, reliable and timely services supported in operational safety, technology, supply chain and SST , at reasonable costs; maintaining the positive impacts to the environment and minimizing the negative impacts in the industrial park, complying with the current regulations; with a competent human talent, committed to quality service, safety and health at work and continuous improvement, to maintain sustainability conditions for our stakeholders.

Personal data processing policy

 LEGAL REGULATIONS AND SCOPE OF APPLICATION: The present policy of Treatment of personal data is prepared in accordance with the provisions of the Political Constitution, Law 1581 of 2012, Regulatory Decree 1377 of 2013 and other complementary provisions and will be applied by ZONA FRANCA DEL PACIFICO SA USER FREE ZONE OPERATOR, regarding the collection, storage, use, circulation, deletion and all those activities that constitute personal data processing

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In 2021, the Zona Franca del Pacifico S.A. User & Operator will be recognized as a leading enterprise in attracting national and foreign investments, for its logistical, technological and sustainability platform as well as the promotion and operation of Duty Free Zones throughout the country.

Administration of Special Duty Free Zones

Members of:


The Zona Franca del Pacifico S.A. User & Operator is certified with the ISO 9001: 2008 quality standards that guarantee the quality of the administrative, operational and infrastructure processes and is the first worldwide Free Zone with the ISO 28000: 2007 international certification that guarantees the safety of the supply chain.

Sistema de Gestión Ambiental

Sistema de Gestión Ambiental

Servicio de operación de comercio exterior y plataforma logística de comercio exterior y plataforma logística de negocios dentro del Parque Industrial Zona Franca del Pacífico.

Contact us

Carretera Yumbo - Airport Km. 6
Palmira - Colombia, South America.

Post Office Box No: 763537

Tel: +57 (2) 280 0222

Movil Comercial Area: +57 318 686 5185
Movil Operaciones Area : +57 316 694 719

PBX: +57 (2) 280 0222 / FAX +57 (2) 280 0285