Who we are

We are a modern, private industrial park that operates as a Duty Free Zone, located in the Department of Valle del Cauca in Southwestern Colombia.

The Zona Franca del Pacifico S.A. User & Operator offers free regime benefits and seeks to promote and develop the process of industrialization of goods, productive linking and services, as well as strengthening the competitiveness of its users and clients, taking advantage of the opportunities for international trade and bilateral agreements signed by Colombia.


We are a private company that promotes the Franco-Colombian system, which offers the following services: operations of free zones and real estate solutions to the development of industrial and logistics projects for the national and international market, through reliable and timely processes, using modern technology and an effective system of integral management, that generates satisfaction in our customers, shareholders and employees and sustains the development of the community.


In 2021, the Zona Franca del Pacifico S.A. User & Operator will be recognized as a leading enterprise in attracting national and foreign investments, for its logistical, technological and sustainability platform as well as the promotion and operation of Duty Free Zones throughout the country.

Administration of Special Duty Free Zones


Legal standards and area of usage

The actual Personal Data Processing policy is developed in accordance with the standards described in the Political Constitution, Law 1581 of 2012, the Regulatory Decree 1377 of 2013 and other complementary provisions which will be applied by the Zona Franca del Pacifico User & Operator, with regards to the collection, storage, use, circulation, elimination and all those other type of activities that describe the treatment  and processing of personal data.  Read more

Our Quality and Security Policy

The Zona Franca del Pacifico S.A. User & Operator offers services of foreign trade operation and business logistics platform, seeking complete satisfaction of its clients and investors, supplying, in partnership with the critical suppliers, reliable and timely services supported by the operational, technological and supply chain security, at reasonable costs, that comply with current regulations; with very competent human talent, that are committed to quality in service, safety and health at work and the continuous improvement of all our activities.

Environmental Policy

At the Zona Franca del Pacifico S.A. User & Operator we act within a framework of environmental responsibility, integrity and respect for our customers, suppliers and the community, promoting a clean and safe working environment; preventing negative impacts and maintaining positive impacts on the environment, complying with legal requirements, effectively responding to emergency situations that may result from foreign trade operations services and the administration and development of the horizontal property of the Duty Free Zone, to maintain the conditions of sustainability for our interest groups and the continuous improvement of our processes.

Members of:


The Zona Franca del Pacifico S.A. User & Operator is certified with the ISO 9001: 2008 quality standards that guarantee the quality of the administrative, operational and infrastructure processes and is the first worldwide Free Zone with the ISO 28000: 2007 international certification that guarantees the safety of the supply chain.

Contact us

Carretera Yumbo - Airport Km. 6
Palmira - Colombia, South America.

Post Office Box No: 763537

Tel: +57 (2) 280 0222

Movil Comercial Area: +57 318 686 5185
Movil Operaciones Area : +57 316 694 719

PBX: +57 (2) 280 0222 / FAX +57 (2) 280 0285